Sample Risk Quality Management Plan Document for a School Management System

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Quality Management Plan

Project: School Management System (SMS) Version: 1.0 Date: 12 August 2025 Prepared By: Abhi Soft

1. Document Control

Version Date Author Description
1.0 12 Aug 2025 Project Manager Initial Draft

2. Purpose

The purpose of this Quality Management Plan (QMP) is to define the quality standards, processes, and responsibilities required to ensure that the School Management System (SMS) meets the agreed-upon requirements and expectations.

3. Quality Objectives

  • Deliver a system that meets all functional and non-functional requirements.
  • Ensure minimal post-deployment defects.
  • Provide a user-friendly, secure, and scalable platform.
  • Achieve 95%+ user satisfaction rate during UAT (User Acceptance Testing).

4. Quality Standards

The project will follow the following standards:

  • ISO 9001: Quality Management Systems.
  • IEEE 829: Standard for Software Test Documentation.
  • OWASP Guidelines: For web application security.
  • WCAG 2.1: Accessibility compliance for school users.

5. Roles & Responsibilities

Role Responsibility
Project Manager Ensure quality standards are met, oversee QA process.
Business Analyst Validate requirements and acceptance criteria.
Development Team Follow coding standards, perform unit testing.
QA Team Prepare and execute test cases, log defects, verify fixes.
Training Coordinator Ensure documentation and user guides meet quality standards.

6. Quality Assurance (QA) Process

  1. Requirement Validation – Ensure all requirements are clear, testable, and signed off.
  2. Code Reviews – Peer review for every feature before merging into main branch.
  3. Automated Testing – Unit tests and integration tests run on CI/CD pipeline.
  4. Manual Testing – Functional, regression, and exploratory testing.
  5. Security Testing – Vulnerability scans and penetration testing.
  6. Performance Testing – Load and stress testing to handle peak usage.

7. Test Plan Overview

Test Type Description Responsibility
Unit Testing Testing individual components Developers
Integration Testing Testing combined modules QA Team
System Testing Testing the complete system QA Team
UAT End-user testing for acceptance Client & QA Team

8. Defect Management Process

  • Defects will be logged in Jira with severity and priority levels.

  • Resolution timelines:

    • Critical: 24 hours
    • High: 48 hours
    • Medium: 5 days
    • Low: Next release cycle

9. Quality Metrics

  • Defect Density: ≤ 1 defect per 1,000 lines of code.
  • Test Coverage: ≥ 85%.
  • UAT Pass Rate: ≥ 95%.
  • Response Time: ≤ 3 seconds for major transactions.

10. Approval

Name Role Signature Date
John Smith Project Manager 12 Aug 2025
Priya Sharma QA Lead 12 Aug 2025
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